Parkwest Bicycle Casino is seeking a highly motivated and experienced Food and Beverage Senior Supervisor.

Qualified candidate will execute supervisory duties and oversees Food & Beverage operations during assigned shift.

1. Supervise front of the house F&B team in all outlets including bars and gaming floor and provides guidance to create a positive and enjoyable experience for a guest.
2. Train new staff, evaluate current staff and make recommendations for appraisal or performance issues. Oversee the daily operations of the casino floor, including coordinating shift schedules, breaks, and staffing levels to maintain efficient service. Documents training in a timely manner.
3. Set goals for the work staff, developing organizational capability, and modeling Parkwest Culture of Excellence.
4. Develop and implement F&B strategies to maximize sales and profitability.
5. Assist F&B Manager in setting and achieving revenue targets, budgeting, and cost control measures.
6. Assist F&B Manager in monitoring financial performance, analyze sales data, and prepares reports for senior management.
7. Assist F&B Manager in ensuring menu offerings are appealing, cost-effective, and meet quality standards.
8. Handle customer disputes or complaints professionally and tactfully, aiming to find satisfactory resolutions and maintaining a positive guest experience.
9. Handle employee related issues with the utmost confidentiality to the team member and communicates important information to the F&B Manager/Director and Human Resources.
10. Available to work flexible hours to include early mornings, evenings, weekends, nights, overtime and/or holidays as needed.
11. Other job-related duties as assigned by F&B Manager or F&B Director.

• Must have an RBS Certification and Food Handlers Card.
• Must be able to pass mandatory screening including a background check and drug test.
• Must be at least 21 years of age.
• Able to deal effectively and interact well with customers, co-workers and team members.
• Able to resolve problems/conflicts in a diplomatic and tactful manner.
• Available for full time work which may include weekends and evening scheduling; and ready for all programs and activities.
• Able to work varied shifts and flexible schedules.
• Requires strong organizational skills and the ability to multi-task effectively.
• Able to work independently
• Able to work within a team environment

Education:

Associate’s or Bachelor degree in Hospitality Management, Business Administration or related field. Certifications in Food Safety and Responsible Alcohol Service. A minimum of 5 years of progressive Food & Beverage supervisory experience may substitute for formal education.

 

Experience:

3-5 years supervisory experience in a Restaurant of comparable industry; preferably casino or hospitality. Qualified candidate must have strong interpersonal and communication skills and ability to lead the team.

 

Physical and Mental Requirements:

• Must be able to lift and carry tools, supplies, and inventory up to 25 pounds
• Must be able to perform all essential duties with or without accommodation.
• This position requires ability to stand for extended periods of time.

 

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

USD $28.00/Hr.

USD $32.00/Hr.